DHL Express and fuel retailer Engen have signed a
retail partnership in a bid to provide customers with better access to global
express services.A consumer looking to send documents or parcels
overseas can simply walk into an Engen service station to send their shipment,
ensuring greater convenience and accessibility to the powerful global network
which DHL offers.
This includes all domestic and international
shipments to major centres across over 220 countries worldwide.
The project, which will pilot at four Engen service
stations in the Namibian capital Windhoek, will then be rolled out in phases.
Botswana, Ghana, the Democratic Republic of Congo, Kenya and Tanzania are
earmarked for the second phase.
Consumers will also be able to take advantage of
DHL’s new product offering, Express Easy, at the Engen outlets. Express Easy
provides an easy way to send documents or parcels, as consumers can choose
an envelope or one of seven box sizes
and enjoy a fixed price for that size, rather than paying a rate based on the
weight of the parcel. Consumers are simply able to pick their box, pay the
fixed rate and send their document or parcel to any of DHL’s global
destinations.
Sumesh Rahavendra, Head of Marketing for DHL Express
Sub-Saharan Africa, welcomed the news, saying that it would have a great impact
on consumers across the continent.
“The express logistics industry, and specifically
retail services for consumers and small and medium enterprises, are becoming
hugely important in Africa. For us to better service this market and open up
global opportunities for students, small business owners and general consumers,
we needed to both increase access to our express products but, simultaneously,
make it easier and more affordable to use them.
Engen is therefore an obvious partner for us – they
are not only a solid African business but have an extensive retail network
across the continent, which can benefit consumers.
“As one of Africa’s leading energy companies, we
consistently look for ways to deliver on our brand promise of ‘With us you are
Number One’,” said Nangula Hamunyela, Managing Director of Engen in Namibia
“Partnering with DHL means that we can extend our capabilities and give our
valued customers the access and affordability around express services that they
need.”

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